What to do when your only best friend “OK Google” is not working?

Google announced a voice assistant years back, but the real implementation happened when the company designed an advanced Google assistant that controlled by voice, and it dominates Apple voice assistant SIRI and Alexa voice assistant by Amazon.

No one can deny that voice assistant technology has taken the second step into the development, but the voice assistant features are not used and accepted by the majority of the smartphone users in the world right now. But Sometimes the ok google feature stops working.

What is “OK Google”?

Google has developed a voice assistant AI that listens to you, and you can access Google Assistant by saying “OK Google” and you can access it by long press the home button.

The AI (artificial intelligence) activates, then you can ask any question to the assistant, then the AI will begin searching for the results. The results may not be accurate, but it gives you full control over the phone without touching the phone.

You can try Google assistant by clicking this link

How to fix “OK Google“ not working?

There are many reasons why Google Assistant or voice is not working on your Android device, but we are going to help you find working solutions to get rid of it.

1. Disable Third-Party Voice Assistance

Enabling multiple voice assistants in your smartphone can cause trouble in the working of Google Assistant.

Third-party voice apps use the same microphone as Google assistant, and it might cause an error because two lions cannot live on the same mountain. You have to uninstall or disable the third-party apps like Samsung S-voice that does not interfere unless you have activated it.

If you have enabled the Samsung S voice by mistake and it interferes with the Google Assistant. You can disable it by performing the steps given below:

How to disable the Samsung S-Voice?

Step 1: Go to settings.

Step 2: Now find “Application manager” in the settings.

Step 3: The applications will take a few moments to load in the tab, but wait for a moment, and select “ALL” from Download > SD Card > Running > ALL.

Step 4: Scroll down until you find the application “S-Voice.”

Step 5: Tap on the app and tap on “Clear Data” and “Clear Cache.”

It will remove all data and settings saved while using the application. Make sure you don’t open the S-Voice by mistake, or it will enable automatically.

Do not forget that other manufacturers like HTC ships their smartphone with their version of voice assistant like HTC Sense U11+, so you have to figure out your manufacturer application.

2. Check Microphone

In an interesting turn, many users have complained that Google assistant is not working because the microphone is not working properly.

We recommend you to test your microphone and the best way to do that by using the sound recorder.

Step 1: You can use your default sound recorder comes in an Android smartphone. However, if you have a smartphone that doesn’t come with a default voice recorder, then you can download “Easy Voice Recorder.”

Step 2: Record your voice for thirty seconds and talk non-stop.

If you find glitches, low-sound and disturbance in the voice, then you have microphone issues.

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3. Google Assistant Couldn’t Recognise Voice

Google Assistant is an application that can recognize your voice at the same frequency. In many cases, we find people saying “Ok Google” normally, but they change their tone by saying “OKKK Gooogle.”

The AI cannot recognize different voices, and it only recognizes your voice in a specific frequency, and you have to say it in the same frequency every time you use Google Assistant.

You cannot expect the AI to recognize your voice when you say it in a different frequency, so you have to retrain your voice in the settings, then it records different frequency, and you get to train with AI as well.

Step 1: Open the Google app.

Step 2: Click on the icon shown below in the screenshot.

Step 3: A menu will show up on your screen, and you have to click on “Voice” in the menu, which will open the voice options.

Step 4: After clicking on Voice, Menu shown Below will appear. After that Click on Voice Match.

Step 5: Retrain your voice again, then test the device for performance, and if it doesn’t work properly, then you can try again. Remember, you have to say it in the right frequency.

4. Clear Google App Cache

How about clearing the Google app cache? Google app contains information and data that might interfere with Google assistant app, so clearing it resets everything.

Step 1: Go to settings.

Step 2: Tap on Apps in the menu.

Step 3: You have to wait until the menu loads.

Step 4: Scroll down until you find “Google app” in the applications and tap to open it.

Step 5: Tap on the storage app.

Step 6: Now, tap on “Clear Cache” of the Google App.

Also, click on the manage storage and clear the data to reset the Google app, then restart your smartphone.


Google Assistant AI has many bugs and the company is working very hard to fix the problems. The official team of the app releasing new updates on a monthly basis to improve, add new features, and compatibility tweaks as well. Let us know what do you think about Google AI in the comment section below.

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