You might have just installed Windows and don’t expect any kind of issues. However, issues like such can also occur while your regular use due to the crash of system files and more and you face such errors with windows. Blue Screen Errors are some of them, the System Service Exception is the most common blue screen error. You may find this error message repeatedly on your screen saying “Your PC ran into a problem and needs to restart. We are just collecting some error info, and then you can restart”.
You may also find plenty of articles on the web for its solution, so if you are here for the same, do not worry we have got you covered. In this article, we will be talking about different methods for the solution of such blue screen errors. We have curated some pretty easy steps to restore your PC back to normal in less time. So we recommend you to keep reading the article to resolve it.
There are plenty of reasons for this blue screen of death and most common due to the graphics driver issue. It is because of the failure of some graphics driver like Nvidia or AMD. Or, there can be a compatibility issue or problem in system programs which lead to this BSOD. However, if you can find the exact reason behind the error, solving it will be much easier.
How to Fix System Service Exception in Windows 10, 8.1, 8?
These days, we face System Service Exception due to problems in drivers of AMD or NVIDIA graphics card or because of Windows Incremental updates. However, before we proceed it is important for you to check the following down the line: Firstly, disable your anti-virus program, safely remove external USB devices. Also, do not forget to run “chkdsk command” to get the positive signal and later proceed with the following methods. If you have tried doing this earlier or have no idea about it, you can follow the complete instruction to perform the operations.
But before we begin it is important to know the reason the system service exception error and apply the exact solution relevant to the problems. It is also easier to fix it when you know the reason causing the problem.
Find the Actual Reasons Behind This BSOD:
To find the actual cause of the problem, you can simply create “minidump file” on Windows. After you have created, analyze the drivers and services shown on the screen and find out the one responsible for the system service exception in the “minidump file”. Following this process will make it easier for you to troubleshoot the problem. For step-by-step troubleshooting, you can follow any of the given methods as per the cause.
Method 1: Install Compatible Driver Software
This is the primary and most basic step to troubleshoot the “blue screen” error on your PC. The first thing you need to make sure that you follow all the processes in a safe mode with networking. Generally, the advanced boot menu is disabled on Windows OS 8, 8.1, and 10, so we need to enable it to proceed further. You can follow any guide to Enable Legacy Advanced Boot Menu or to boot your PC in safe mode for better assistance.
After you have successfully enabled the advanced boot menu, turn on your PC in safe mode. Now you can begin the process to fix the System Service Exception Blue Screen of Death (BSOD) error.
Step 1: Open the device manager, once you have booted your PC in safe mode. Navigate to Control Panel >> Hardware and Sound >> Device Manager.
Step 2: Find the Yellow Sign against any driver’s name in the Device Manager.
Step 3: If you are able to find any driver with a yellow sign? Uninstall it and reinstall the latest driver.
Step 4: If your PC has a dedicated graphics card like AMD or NVIDIA. Try updating it to the latest software version available for the respective driver. However, it is also found an Intel HD graphics driver to be responsible for the same issue. Follow the same step and update it to the latest version.
Step 5: After successfully updating the driver version, you can now restart your PC.
This method may likely to fix the System Service Exception BSOD error. But if it is not, the error can be because of Windows Security update “KB2778344” and you will need to follow the 2nd Method to fix it.
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Method 2: Remove Security Update KB2778344 to Fix System Service Exception
You need to this method in the safe mode too. You can fix the system service exception error occurred due to the security update KB2778344 by following the given steps:
Step 1: Head to Control Panel >> Programs >> Programs and Features and Click on to view the Installed Updates.
Step 2: Now find Security Update for Microsoft Windows (KB2778344) and Uninstall the update by right-clicking on it.
Step 3: Click on “Yes” upon the confirmation prompt.
Step 4: Reboot your PC in the normal mode, after uninstalling the security update.
After this method, the blue screen error is likely to be fixed and you can now use your PC without any trouble.
Another reason behind the system service exception can be due to any program that you have installed in the recent updates. Or Windows has not been installed correctly and in the result, the problem may have occurred. As we have already discussed in the prior method 2, you can simply uninstall the recently installed updates to get rid of the Blue Screen error. Follow the same steps and uninstall the updates to get you going. However, if you are not able to access your PC normally, you will have to do it in Safe Mode.
If you are not familiar with this, the Google Automatic Update can also be cultrip for the trouble you are facing with your PC. To fix this, you will have to disable the google update services and check if the issue is resolved. Although we know keeping your browser up to date is a useful way to get the latest features but your sacrifice may help in running your PC properly.
So here is how you can do it:
Step 1: Press Windows Key + R on the keyboard.
Step 2: Type “msconfig” on the Run Command Box and Press Enter.
Step 3: Navigate to Services Tab.
Step 4: Now find service(s) named Google Update Service and Uncheck them.
Step 5: Click on Apply and press OK. You can now restart your PC and overcome with the nightmare of System Service Exception.
Method 4: Repair Corrupted or Missing System Files
Missing or Corrupted system files can be another reason for BSOD. In such cases, you must repair the corrupted or missing system files by following the easiest given method.
Step 1: Run Command Prompt as Administrator (Admin). If you don’t know how to run it, right click on the Command Prompt and select Run as Administrator. However, Windows 10 or 8.1 users can also do it by right-clicking on the Start button and choose Command Prompt (Admin).
Step 2: Now Type “sfc /scannow” and Hit Enter.
Step 3: This command automatically fixes the system file problems and also fixes the system service exception issue.
Method 5: Troubleshoot with Driver Verifier
There are sometimes when your drivers are not fully compatible with the current version of Windows OS. And this could be a reason for exception error. You can simply apply the fix by troubleshooting your installed drivers with a Driver Verifier.
After successfully troubleshooting, your system may now run properly without any blue screen error.
Method 6: Update Drivers and BIOS
Updating your driver and BIOS is another solution to the BSOD issue. The error may have caused due to the conflict of the update with your older drivers. So it is always recommended to update your drivers to the latest version. You may find the list of essential drivers on your computer manufacturer’s website and update drivers and well as BIOS. If you are an Intel user, you can also head to download Intel Driver Utility and install it on your PC. This the easiest way to fix the system service exception error and we hope this method would have solved your problem. If not, you can try another given method.
Method 7: Fix Registry
Fixing your system Registry can be done by using any trusted application like CCleaner and as per we have used it, it will most likely fix the system service exception issue.
Few more methods to Fix System Service Exception
These fixes are useful when the name of a specific driver is shown with the error. In such cases, you may have to disable or uninstall some drivers and software.
1. Fix System_Service_Exception (ks.sys)
When you see an error with the specific name “ks.sys” and fix this problem you will have to disable your Webcam from the device manager. To disable:
Step 1: Press Windows Key + X and select Device Manager.
Step 2: Search for the Webcam Driver and disable it from the right-click menu.
Even now if you are facing the problem, you may need to completely remove the Anti-Virus program installed on your system. Especially if you are running on Windows 10, the antivirus is more likely to cause the ks.sys issue.
Note: Every antivirus has a tool to completely remove it from your PC. Search for it with the name of your antivirus and you will find a tool to completely remove it from your PC.
After you find the tool, run it which will completely remove the program and the issue will be solved.
2. Fix System Service Exception (Ntfs.sys)
An error with this name can be caused due to any VPN client or your BitDefender antivirus. You can uninstall them to fix the error.
Note: Asus Laptop or PC users with such issue may have a software named Asus GameFirst Service installed on their system., You must uninstall it to recover your PC from such issues.
3. System Service Exception while Playing Video Game or HD Video:
Facing system service exception while playing a video game is a common issue. Try updating your video drivers or in case if you have installed any software like MSI Live Update or Xsplit Software. You must uninstall it to fix the error.
Is there any Alternative Method to Fix System Service Exception?
If you are looking for an alternative method to fix the System Service Exception error, you need to Perform a Clean Boot before we proceed. This process will help you know if any of the third-party services on your System is not causing the error. If that doesn’t work, we recommend you to restore your Windows to an earlier state to fix the issue.
Unfortunately, if nothing works, you only have the option to reset your running Windows and it will mostly fix the system service exception error.
In any case, if you are still facing the error, you can search on https://answers.microsoft.com/ to find the best possible solution for the issue related to your system or reinstall your Windows.